Global Strategies for the 21st Century
Professor of Marketing, Roy and Alice H. Richards Bicentennial Distinguished Scholar and Senior Associate Dean of MBA Programs, UNC Kenan-Flagler Business School
Sridhar Balasubramanian’s teaching and research interests are in marketing strategy and technology strategy‚ customer-focus‚ innovation and growth strategy‚ services design and marketing‚ e-business‚ customer relationship management‚ game theory‚ and the management of competition. He specializes in bringing the tools and concepts of market-focus and customer-focus into other functional areas‚ including the management of the human resource function. Balasubramanian has been recognized for his pioneering research on how the internet and mobile channels are reshaping business and marketing. His research has won awards from organizations such as INFORMS and the National Science Foundation (NSF)‚ including the John D.C. Little Award from INFORMS for the best marketing paper in Marketing Science and Management Science.
Poets & Quants named Balasubramanian “one of the Top 50 Business Professors in the World. ” UNC Kenan-Flagler designated him as a “MBA Master Teacher at UNC” and he received the Weatherspoon Award for Excellence in PhD Teaching‚ the UNC Executive Development “Above and Beyond” Award and the best teacher award six times in Executive MBA Programs.
Balasubramanian works actively with the corporate world. He has conducted executive development programs for and/or consulted with numerous organizations in the United States‚ Africa‚ Asia‚ Europe‚ and South America. Before beginning his academic career‚ he was area sales manager for India’s leading food manufacturing and marketing company. He has advised start-ups and existing firms on issues related to becoming customer focused‚ the design and implementation of marketing strategy‚ building creative thinking and innovation skills‚ and the pursuit of profitable innovation and growth.
He received his PhD and MA from Yale University‚ his MBA from the Indian Institute of Management (IIM Bangalore-India) and his B.Tech degree from the Indian Institute of Technology (IIT Kharagpur-India).
Innovation Senior Manager, Deloitte Consulting LLP
Wes Budrose is a Senior Manager with over 15 years experience with roles spanning innovation, strategy, sales / marketing, and IT development. During this time he has worked with both clients and personal business ventures ranging from idea phase through fund raising, acquisition, and scaling.
Currently, Budrose is a leader in Deloitte Consulting’s Innovation function, focused on leveraging exponential technologies, including cognitive computing, robotic process automation, natural language processing/generation, crowd sourcing, and business/operating model innovation, to disrupt and innovate Deloittes consulting business. Prior to this, Budrose helped drive the acquisition and scaling of a health analytics startup Deloitte acquired, growing the business from 83 to over 200 staff.
His work at Deloitte has enabled work with clients in both the US, and globally, including Canada, the Middle East and Asia Pacific. Recently, he helped an Australian client build a Research Information Exchange, linking patient clinical & genomic data with government and private sector pharma researchers globally in the quest to cure cancer. Budrose is currently engaged with ecosystem partners in the APAC region to help build next generation client offerings for Deloitte globally.
Prior to Deloitte, Budrose worked with technology startups, in both consultative and founding member capacities, including being a founder of a patented SaaS based decision support system, as well as operating desktop software and a web hosting businesses.
Budrose holds an MBA from the University of North Carolina’s Kenan-Flagler Business School, where he focused on Entrepreneurship, as well a BA in management from Boston College.
Assistant Professor of Strategy and Entrepreneurship, UNC Kenan-Flagler Business School
Larry Chavis researches how weak institutions in developing countries pose challenges for new business formation.
He is studying how organizational design affects the delivery of development aid to rural communities and small-scale entrepreneurs in Indonesia.
Transparency International’s Global Corruption Report 2005 summarized his research on the effect of social networks on firm bribe payments in transition economies.
Chavis’ broad interest in social issues affecting firms is reflected in research on the effect of the Iraq war on French wine sales in the United States with Phillip Leslie of Stanford University. Their research demonstrates that firms should be concerned about grassroots level boycotts and how they are perceived in the market place. Their findings were reported by many news outlets, including U.S. News & World Report and The Washington Post.
As a member of the Lumbee Tribe and a North Carolina native, Chavis has a strong academic and personal interest in issues facing North Carolina. Future projects include work on minority entrepreneurship, North Carolina’s changing demographics and rural economic development.
He received his PhD in economics from the Stanford Graduate School of Business, an MS in applied economics and management and an MA in Asian studies from Cornell University, and a BA in anthropology from Duke University.
Associate Professor of Marketing, UNC Kenan-Flagler Business School
Nick Didow teaches courses in marketing and his expertise includes consumer behavior, marketing strategy, product management, product scares and sports marketing. Much of his work is in the areas of the philosophy of science in marketing and methods of research inquiry. His interests include new perspectives on knowledge and causal relationships in marketing phenomena, data collection methods, such as focus group dynamics and issues in field observation studies, and methods of statistical analysis.
Didow helped design and teaches "Economics, Ethics and Issues in the Global Economy," a widely acclaimed, multidisciplinary course. He also has taught a seminar examining American immigration policy and immigration effects. He has been a consultant to such corporations as BAHN, CONXUS, Mtel, North Carolina Alternative Energy Corporation, EPRI and The Eastern Group.
Didow received his PhD from Northwestern University and his MBA and BS in Business Administration from UNC-Chapel Hill.
Senior Marketing Director, Global Baby Care, Johnson & Johnson
Rick Ely has been with Johnson & Johnson since 2005. During that time, he has worked in a variety of marketing roles across different brands, categories, and geographies. He spent his first eight years at J&J working on the skin care brands including AVEENO® and CLEAN & CLEAR® in both US and global roles. From 2014–2016, Ely and his family lived in Singapore where he led the LISTERINE® and BAND-AID® brands across the Asia-Pacific region, including China, India, and ASEAN. Since his return to the US in August, Ely has been responsible for global strategy and equity for JOHNSON’S® Baby.
Before coming to J&J, Ely spent the first two years of his marketing career at Kraft working on the ALTOIDS® brand.
Ely graduated from with his MBA from UNC Kenan-Flagler in 2003.
Associate Professor, Operations, UNC Kenan-Flagler
Wendell Gilland is an award-winning teacher of operations management and such special topics as supply-chain management, response-time management and models used to guide operations decision making. His research focuses on the performance improvement gained by using multiple customer priorities, products designed for multiple markets, and multiple channels of distribution. Gilland brings valuable industry experience to his academic career.
Gilland worked at Monitor Company, the consulting company founded by Michael Porter to apply his business strategy frameworks to the strategic planning process of Fortune 500 clients. He has also worked at CSC Index, the consulting firm led by Jim Champy and Michael Hammer that pioneered business process reengineering. Through his experience with these firms and subsequent independent consulting projects, he has worked in a variety of industries and companies, including Apple Computer, Eastman Chemicals, Intel, Caterpillar, Hoechst-Celanese, Matsushita, Nationwide Insurance, Sony, State Street Bank and Tektronix.
Gilland received his PhD and MBA from Stanford University and his AB from Harvard University.
COO, Median Technologies
Jeanne Hecht joined Median Technologies as Chief Operating Officer and member of the Board in 2016‚ bringing more than 20 years’ experience of the healthcare industry.
She is responsible for driving the company’s global strategy, including management of operations, sales as well as new product development.
Prior to joining Median, Hecht held a number of senior roles at the industry–leading contract research organization‚ Quintiles. Most recently, she held the position of Senior Vice President‚ Site & Patient Networks, responsible for patient and physician driven operational and engagement programs.
Hecht also served as SVP and Global Head of Sales from 2012 through 2014 where she led a global team delivering on over $5B in new business wins and supporting the company’s IPO filing.
She spent part of her career in Asia establishing the commercial aspects of the business as the VP and Head of Sales and Strategic Planning for Quintiles across all major regions of Asia.
Earlier in her career Hecht was a founding member of a biomarker–based companion diagnostic company. She earned her MBA and BA in biology from the University of Michigan. Hecht is a certified Project Management Professional (PMP).
Hecht is very active in her community. She served on the Global Business Center Advisory Council at the University of North Carolina’s Kenan Flagler Business School and continues to actively support the center.
Clinical Associate Professor of Strategy and Entrepreneurship, UNC Kenan-Flagler
Carol Hee teaches courses in sustainable enterprise and environmental strategy. Her research interests concern how companies can reduce costs, minimize risk and gain competitive advantage by implementing strategies guided by environmental and social concerns. Hee received an honorable mention in the Dr. Alfred N. and Lynn Manos Page Prize for Sustainability in Business Curricula for 2010. Presented by the Darla Moore School of Business at the University of South Carolina, the prize encourages efforts to expose business students to state-of-the-art environmental sustainability knowledge.
Prior to joining UNC Kenan-Flagler, Hee worked at the U.S. Environmental Protection Agency as a science writer and systems analyst. She assisted in the improvement of its scientific information management system, wrote for the EPA web site, and edited such influential works as the Air Quality Criteria for Particulate Matter and Perchlorate Environmental Contamination: Toxicological Review and Risk Characterization.
Hee earned her PhD from UNC’s Department of Marine Sciences for research concerning the global carbon cycle and factors controlling the storage of carbon in marine sediment. She also holds an MBA from UNC Kenan-Flagler and a BS in biology from the University of Scranton, where she minored in biochemistry and philosophy.
Former CIO, Corporate Functions and Consumer Technologies, The Coca-Cola Company
Miriam Smith McLemore is the Former Chief Information Officer, Corporate and Consumer at The Coca-Cola Company. She is responsible for Global Information Technology strategy, roadmap, process definition, application development, and delivery for consumer facing technologies and corporate functions technologies including Global Marketing and Commercial Leadership, Global Technical Functions, as well as Human Resources, Legal, Public Affairs, Strategic Planning, Sustainability and Security. The application landscape for these functions ranges from company and brand websites like Cola-Cola.com, My Coke Rewards and consumer mobile applications to human resources, manufacturing and laboratory information management solutions. Key solutions areas are consumer mobile & social, digital asset management, Product Lifecycle Management (PLM), content management, knowledge management, and data & analytics. McLemore’s team is distributed across 15 countries around the world and is also focused on identifying and piloting disruptive technologies that solve business problems. The capabilities Miriam and her team provide are deployed across the 209 countries in which The Coca-Cola Company operates.
McLemore joined The Coca-Cola Company in 1991 in the Finance Division working with international locations driving financial process consistency and improvements in analysis and reporting. While in the Finance Division, she established the company’s information and data standards capability. McLemore moved to the Global Marketing team in 1998 as the Director of Business Intelligence (BI) and managed the creation and expansion of Coca-Cola’s global BI capability. She added to her responsibility in 1999 by taking a leadership position in North America and then joined the Global Information Technology Group in 2002.
McLemore started her career with Andersen Consulting and worked across a variety of industries including Healthcare, Utilities, and Telecommunications before focusing on Banking. She has a BS in business administration with an accounting concentration from UNC Kenan-Flagler.
Director, Global Operations Strategy, Nike
Hugo Mora has spent his career applying quantitative techniques and advanced analytics to the strategic design of supply chain networks.
As Director of Global Operations Strategy, he currently leads the Supply Chain Design Center of Excellence within Nike’s Global Supply Chain Innovation organization.
Mora holds a PhD in Management Science & Engineering from Stanford University, as well as BS degrees in Electrical and Industrial & Systems Engineering and an MS degree in Operations Management from the Pontifícia Universidad Católica de Chile.
Director of Global Express Lane Operations, Nike
Parisa Salkhordeh recently joined the Responsive Business Model team at Nike as the Director of Global Express Lane Operations. She previously served as Senior Manager of Supply Chain Design on the Global Supply Chain Innovation team. Before coming to Nike, she spent more than 10 years in management consulting at Deloitte, global operations at Marriott International, and engineering design at NBB Group.
Her work at these global companies has enabled her to work with entities and clients in the Middle East, Europe, South America, South East Asia, as well as the North America.
Salkhordeh holds an MBA from the Kenan-Flagler Business School at The University of North Carolina-Chapel Hill, where she focused on Operations Management, as well as MS in Hospitality Information Management from the University of Delaware, and an MS and BS in Mechanical Engineering from Tehran Polytechnic University.